South Louisiana News

The VA Southeast Louisiana Health Care System, subsidiary 629GE in Franklin, Louisiana, scheduled 919 pending appointments during the period ending July 1, according to data collected from the U.S. Department of Veteran’s Affairs.

Of the total number of appointments, 900 had a wait time of 30 days or less (97.9%) and 19 appointments (2.1%) were scheduled more than 30 days out.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported that wait times for new appointments at VA health care facilities were similar to or better than wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 that cautioned that the VA's data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

The VA explains on its website that when veterans apply for benefits, they are assigned to one of eight priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who do not have service-connected disabilities and earn a higher income are placed in the lower priority groups.

Facility Code	Location	Total Appointments Scheduled	Appointments Scheduled 30 Days or Less	Appointments Scheduled More than 30 Days
629	New Orleans	40,848	37,719	3,129
629BY	Baton Rouge	9,707	9,463	244
629GB	Hammond	5,336	5,216	120
629GC	Slidell	4,195	4,145	50
629GA	Houma	3,096	3,084	12
629QA	Baton Rouge	2,258	2,140	118
629GD	Reserve	1,392	1,389	3
629GF	Bogalusa	1,314	1,313	1
629GE	Franklin	919	900	19

Source: U.S. Veteran's Administration