South Louisiana News

The VA Southeast Louisiana Health Care System, subsidiary 629GE in Franklin, Louisiana, scheduled 841 pending appointments during the period ending November 1, according to data collected from the U.S. Department of Veteran’s Affairs.

Of the total number of appointments, 815 had a wait time of 30 days or less (96.9%) and 26 appointments (3.1%) were scheduled more than 30 days out.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported that wait times for new appointments at VA health care facilities were similar to or better than wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 that cautioned that the VA's data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

The VA explains on its website that when veterans apply for benefits, they are assigned to one of eight priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who do not have service-connected disabilities and earn a higher income are placed in the lower priority groups.

Facility Code	Location	Total Appointments Scheduled	Appointments Scheduled 30 Days or Less	Appointments Scheduled More than 30 Days
629	New Orleans	49,382	42,974	6,408
629BY	Baton Rouge	9,528	8,873	655
629GB	Hammond	5,304	5,179	125
629GC	Slidell	4,006	3,905	101
629GA	Houma	2,161	2,149	12
629QA	Baton Rouge	1,979	1,921	58
629GD	Reserve	1,499	1,491	8
629GF	Bogalusa	1,266	1,260	6
629GE	Franklin	841	815	26

Source: U.S. Veteran's Administration